Our Promise
Authenticity Guarantee
Every item on TrueCoutures has been verified by luxury authentication specialists before it reaches you.
100% Verified. Always.
We operate a zero-tolerance policy for counterfeit goods. Every single item listed on TrueCoutures passes through our rigorous multi-step authentication process before being approved for sale.
Our team includes former buyers and quality control specialists from LVMH, Kering, and Richemont Group — people who have spent careers inside these houses and know exactly what to look for.
0
Counterfeits ever listed since launch
100%
Refund if authenticity challenged and confirmed fake
24h
Average authentication turnaround time
Our Authentication Process
Item Submission
Sellers submit detailed photos and documentation before listing. Our team reviews every submission against brand records.
Expert Inspection
Our team of former luxury house employees and gemologists inspect serial numbers, hardware, materials, and stitching.
Authentication Certificate
Approved items receive a TrueCoutures digital authentication certificate, linked permanently to the product listing.
Secure Listing
Only authenticated items are made live on the platform. Any discrepancies result in immediate removal and seller suspension.
Brands We Authenticate
Have a concern?
If you believe an item you purchased is not authentic, contact us immediately. We will investigate and issue a full refund.